Spare Parts Free Service

We hope many of you will be happy with this announcement. So far it was our unofficial policy, but let’s make it known far and wide.

If you need an extra part for your conversion, or you will damage your mini during your tabletop battles and need parts to fix it, we will be happy to provide spare parts for free, if we have any.

Rules are simple:

  • This is not a guarantee, rather a gesture of goodwill towards our customers, so do not treat it as a promise.
  • Offer is open for our returning customers (starting from second-order).
  • Offer is valid for 6 mm minis of our own production only (Retro Hardbots, Hardwar 6 mm, and Stratoyager lines). Unfortunately, we rarely have spare parts for 15 mm kits, and we don’t expect to have any for SitV, Independent Designs or KidsLogic.
  • Let us know in your order notes what part do you need. As docket with your order goes to production and assorting dept. email or messenger requests are not reliable, as they might get lost.
  • In some instances we might not have exact spare parts handy, so if you explain to us what is it for we may be able to find a suitable replacement.
  • Still, it is possible that the required part will not be in our stock, so please be understanding.
  • We do not put caps on the number of parts that can be requested, but please, be reasonable and do not attempt to abuse the system, we will know.
  • We will do our best to provide pristine parts, but if we run out of them, and “slightly used” (i.e. failcast) will be handy, we will provide those.

And do not forget to recommend our services to your friends and communities!

Related Articles

Yellow Jackets

Yellow Jackets Division is ready to solve your local problems. If you need to deploy armored forces really fast, Yellow Jackets will bring support to the battlefield at any point and at any time. Call Yellow Jackets now! Hardwar wargaming miniatures, in 6mm/1:285 scale, are available at Strato Minis Studio shop. Miniatures painted by Krzysztof Strato […]
Read more

Heavy Tanks

Expect new, heavy tanks to roll into Strato Minis Shop. Stay sharp, stay tuned!
Read more

New model: Cricket

Swift and agile. This lightweight unit is being mostly used as scout, and will join our shop forces in not so distant future. Please welcome Cricket, with three weapons options in one set! Expect her soon at Strato Minis Shop!
Read more

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Shopping Cart Items

Empty cart

No products in the cart.

Return to Shop
Search for: